[franga2000]

> Or is it just me and my circle that do this?

Nope, this seems to be the norm. I've worked on a couple colo servers that nobody at the company had ever actually seen in person. They figured out colo in Germany was the best deal, so they had some servers delivered straight to the DC and the staff there installed them and plugged them into an IP KVM. Not sure if this is a standard service most providers offer, but I'm sure a big enough cheque would convince most - and considering the cost of transporting both the hardware and engineer to install it, that cheque can be quite large.