Hacker News new | ask | show | jobs
by ffitch 1466 days ago
Hey, thank you for taking the time to compile this feedback! – Undo/Redo: funny thing, it works on Cmd+Z / Cmd+Shift+Z, but is not wired in the menu (don't ask why, it's sort of a tech debt, haha) – The scrolling issue in the Finder is due to the Finder's way of quirky overriding scroll events in this particular mode. I'm not sure how to fix it tbh. – Upload to the private server: I don't plan on monetizing the app and would gladly replace uploading to my server with something else. Which protocol would you prefer, FTP, SFTP, SSH? – trying to put all the options in the toolbar might not be the best way: yeah you're right. I thought it works ok because I mostly use key shortcuts for everything, but for the mouse users it should be a nightmare. I plan on fixing it. – How can I pan a big screenshot with a mouse: there's also a Space+Drag trick. — discoverability should be optimized: poor discoverability here was somewhat of a conscious choice. It's always a balance between intuitiveness and efficiency for experienced users. I'm building the app mostly for myself and favor efficiency whenever possible. But now that I have a decent user base, I guess I need to accept some compromises to improve experience for others.

thanks again for the feedback!

1 comments

> Undo/Redo: funny thing, it works on Cmd+Z / Cmd+Shift+Z, but is not wired in the menu (don't ask why, it's sort of a tech debt, haha)

Cmd+Z doesn't work either here (Intel iMac with macOS 12.4), that's why I noticed it: https://sc.robsite.net/files/1655506798-shottr-cmd-z.mp4

> The scrolling issue in the Finder is due to the Finder's way of quirky overriding scroll events in this particular mode. I'm not sure how to fix it tbh

No need to, this was just testing edge cases. If I ever need to capture a list of folders, shottr works great in the Terminal: https://sc.robsite.net/files/1655506994-shottr-terminal.png

> Upload to the private server: I don't plan on monetizing the app and would gladly replace uploading to my server with something else. Which protocol would you prefer, FTP, SFTP, SSH?

Everyone has different setups, but SFTP and SSH with custom ports and private key auth should work. And ideally the option to copy a URL to the clipboard and/or show it. So I upload a file bla.png to folder /var/www/domain.com/images, it adds a timestamp or unique key to not overwrite files and returns https://domain.com/images/12345-bla.png. But that's just me, if others need different things they'll write you.

> I thought it works ok because I mostly use key shortcuts for everything, but for the mouse users it should be a nightmare. I plan on fixing it [...] It's always a balance between intuitiveness and efficiency for experienced users.

Yeah, power users like shortcuts and GUI people like to always see the options, but both are new users at some point. Even the future power user likes to see the best options first, before deciding to delve deeper.

So you might have a slightly more elaborate GUI in addition to shortcuts. I was thinking about Pixelmator in that regard: https://sc.robsite.net/files/1655507705-pixelmator.gif

> How can I pan a big screenshot with a mouse: there's also a Space+Drag trick

Oh nice. Also add a Pan tool to your sidebar :D

> I'm building the app mostly for myself and favor efficiency whenever possible.

I appreciate that. Building apps for oneself, with lots of "must-have" features missing, is freeing. Who needs pagination, I only ever have 1000 things :)

> But now that I have a decent user base, I guess I need to accept some compromises to improve experience for others.

Also, you're posting this app on Hacker News and you have a nicely crafted website for it, so people will treat it as a product.

But, just as Skitch doesn't have a sidebar and tons of options (which is why I like it, compared to https://app.prntscr.com/en/index.html for example), maybe disregard all feature requests like mine and just keep building it for yourself and see where it goes.

Apologies for the weird formatting of my previous comment, not sure why HN removed the line breaks.

[Cmd+Z doesn't work either here]: Now, that's surprising. Can you please check app version (show the app → menu → About)?

[the future power user likes to see the best options first]: very true. Pixelmator is a bit of an overkill to my taste (after all, Shottr is not a graphic editor), and I'm still striving for an unobtrusive UI, but even with these constraints a more intuitive interface is possible.

[with lots of "must-have" features missing, is freeing]: oh yes! I'm pretty upfront about it being a niche tool, and that's exactly the reason. Many of those missing "must-haves" shave off 10% of the potential audience, but also improve experience for those who don't need them, and help to fight feature creep. In the end I have an excellent tool for myself and, hopefully, a nice app for the users with similar needs. I wouldn't be so excited about this strategy if it was a commercial product, of course.

Having said that, I happily accept all sorts of feedback, including complains and suggestions : )

It's 1.5.3 (1), Cmd+Z doesn't work on Intel and M1 Pro Macs: https://sc.robsite.net/files/1655539486-shottr-about.png

I'll check out future updates :)