[PaulDavisThe1st]

It seems unlikely to me that this analysis applies to amzn's retail division.

[pacoWebConsult]

If you spend any time reading their retail forums [1], you'll see almost everyone lambasting Amazon constantly. Either disgruntled sellers who broke the rules and got terminated, or normal, hardworking mom-and-pop stores that were all but forced to sell on Amazon and consistently lose money due to amazon's ever-changing policies, poor support, and catering to large retailers. Large retailers get a direct line and quality support, while most sellers on Amazon get treated like crap.

[1]: https://sellercentral.amazon.com/forums/

[PaulDavisThe1st]

The GP claim was

> where so much of revenue comes from the relatively few customers who are very deep in their usage.

I'm disputing that for retail.

[renonce]

If you view the sellers rather than the buyers as customers, then you’ll see that it is the case.

[baxtr]

Or maybe it’s just a tiny fraction of those millions of sellers on their platform?

[jhugo]

Who would bother writing on these forums unless they have an axe to grind?