[idiotsecant]

I think a more interesting question is why you are shocked that in large organizations getting to the people who can change things is often difficult. This is not a problem unique to linkedin.

We shouldn't be punishing the gear on the cog that is helping turn the machine in the direction it needs to go.

[barneygale]

Turning HN into a support forum for Google, Microsoft, etc does not improve their customer support. It's a fast lane for those "in the know" which only entrenches the problems with their existing channels.