[eropple]

> An example: would a developer publish code without knowing what ticket relates to that code?

Yes? I don't track a pretty significant amount of my work via tickets because I'm working on it largely solo and I have a direct line to all stakeholders to update them.

And I am not a technical writer, but I do technical writing, and I find breaking flow to juggle tickets a great way to get me to not do that documentation work because the opportunity cost of the context switch is high.