[beanaroo]

I have a 9550 and I remember the battery recall.

They called me, explained the issue, and offered to either pay for shipping them my laptop or to ship me a battery with instructions on how to swap it it out myself, warranty preserved.

Maybe it's because I purchased it from their site and they had my contact details.

I was hoping this would eliminate the coil whine and random ticking I had since day one which they claimed was to be expected. Sadly, I still live with it.

The soft touch coating on the palm rest has now also started to degrade and go tacky.

[static_motion]

I never knew it did get recalled, interesting. I guess it might be because I'm from a small country in Europe, recall programs rarely seem to reach too far outside the US and Canada unfortunately.