[disgruntledphd2]

I think he did, and the answer is SOC compliance. I learned something about this compliance from his comment, and it'll encourage me to write these tickets next time (my current org is going through this process right now).

[sanderjd]

Which comment? The one in this thread doesn't seem to explain this. Does SOC require a Jira ticket for every change or does it require an audit trail? If the former, that's stupid, I'm happy to comply with stupid regulations, but I'm not going to gaslight myself into thinking they aren't stupid. If it's the latter, then that makes perfect sense as a regulation, but the commit history of the repo or whatever other versioning system you use for your documentation system can meet that requirement.