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by mr-ron 1472 days ago
It can add value if done right. Just as you typically want to make a design doc / rfc before working on a project, you often want to describe what you are doing before you do it.

This can protect the engineer / team against scope creep, as well as determine the context of why work was done when you may need to understand more context (in the case of a bug for example).

Also it increases accountability and transparency. It is common that teams want to know what other engineers are working on and why.

1 comments

We’re still talking about updating documentation right?
I'm explicitly referring to internal docs for the engineers that no one outside the team sees or cares (unless they want an example of docs). They're mostly markdown files or adding annotations to various code. I still think it's inane and seeing all the justification for "believe in the process" it's no wonder how little truly gets done in the name of agile/scrum/control.
I think we started there but have extended into a different discussion as to 'why is jira important to engineering teams'.
I think you made that leap, but I was responding to the specific example. I don’t think anybody is contesting the use of tickets in engineering, but I’ll certainly oppose the idea that Jira is important.