[Jugurtha]

I use this to improve the product. I'll start recording and do a product demo as I would do for a prospect. I'll go over the problems it solves, then will illustrate with features. The goal is to make bugs or UX smells shine.

If I find myself saying "and you can easily do X, you just do [7 steps]", cognitive dissonance will kick in and I feel uncomfortable because it's a damn 7 step process that contradicts the "easily" word I used.

Dogfooding helps unearth these, but doing a demo makes the ones we gloss over even more blatant.

I find myself cursing because the load time for example, while simply irritating during daily use, becomes unbearable when you're recording, and you fix that.

[cl42]

That’s brilliant. I’m going to use this for all my product development work moving forward. Thanks for that!