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by epolanski 1476 days ago
> I can't really generalize it for rich or poor, I did not see that simple pattern.

My SO works as a consultant in a bank here in Rome, Italy.

She moved from a bank in the periphery to a very central one in the Parioli neighborhood.

There was a night and day difference between her old and new clients in wealth (with the Parioli ones being largely millionaires).

Old clients would treat her with the utmost respect and call her doctor, "dottoressa", and always listen to what she had to say. New ones were on average much more rude, pretending and overall uneducated. She would have to explain them that she couldn't activate them some service because she needed their signatures and they would go all mad and call her director or some friend in the bank.

They are on average much worse people and they're also much more money aware.

Another anecdote she recalled me was how some rich woman wanted to set up a bank account for a no profit to send money to some african country. Not only there was no way to explain her that it was not that easy to do such operations, especially for large sums because this would have to automatically trigger money laundering controls, she would just not listen and blame her, but the client was MAD she had to pay 8 euros commissions on 60k+ euros wire transfer, pretending it to be free because it was a "no profit".

Yes, there's good and bad people in each wealth tier, but rich people on average are much worse assholes. There's no comparison.

2 comments

When working with money, the rich are also more likely to hit the countless rules and limitations the banking regulations impose on us "for our own good".

Just like as a programmer I am going mental when encountering absurd and ineffective account password rules lets say (one special char, one upper case, one non-letter, etc) while a lay person would just sigh and comply.

exactly, on the other side of this, the rich person should have learned how to get better banking service that doesn't encumber them with these fund movement limitations

most “anti money laundering” or “security” stuff is actually just that one bank’s poor and inaccurate implementation of a law. most of it is just company policy and nothing related to the law.

with electronic funds, the entire banking system relies on assuming that the prior and next bank has already done the checks necessary

because the law only creates a firewall of reporting at the deposit and withdrawal of physical notes (its same across europe, across us, and elsewhere)

this has nothing to do with "better banking systems".

There are laws in italy and there are very specific amounts you can use per month before controls have to be triggered.

60k transactions, abroad are 12 times what you can transfer without declaring exactly what is the money from, where is it from. Especially when sending and receiving money to african countries.

Tax evasion and laundering are high in italy and banks easily deny you their services if they smell something.

some banks waive fees for non profits

your bank did not

one of my biggest pet peeves is how low-level employees cant tell that their organization isn’t doing the normal thing

Wouldn't surprise if the lady did not have a tax id associated with a non profit.
Bingo, she wanted to send 60k to that fresh account and then move it to africa, which raised multiple suspicions.