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by dzuc 1473 days ago
OneTrust's cookie consent manager is literally the worst product I have ever used.
5 comments

I emailed them about their abomination against God and they replied something like "customer configured it wrong, not our fault".
Same. I'd have fired all the employees

/s

That reminds me of the Monty Python sketch where the head waiter commands to sack the entire washing staff because of a dirty fork.

https://youtu.be/oCLtaK7KLEM?t=72

I would say firing 25% would be enough assuming you start from the top down. User hostile software usually hostile by design.
I don't think firing 25% would be enough. Ultimately the entire purpose of the company is to provide a solution that allows companies to pseudo-comply with the GDPR without actually complying.

Actual compliance would require removing all the trackers & other bullshit and then you no longer need a "consent management platform", therefore this company ceases to exist and 100% of the employees are let go.

If you ask people whether they want to be tracked (in a GDPR-compliant way, which involves listing all the data points collected, how is it stored & used and with whom it is shared) 99% of people will outright say no, therefore the best course of action is to remove the trackers and no need for this company to exist at all.

Yeah, my remark was based on the presumption that there would be a viable product without all the lying and cheating. You’re probably right there isn’t.
There's a Chrome addon that will dispense with it quickly with reject all being default. Can't remember the name.
Had to help implement this at a previous employer. Terrible to work with from the dev side as well.
And they actually violate European data privacy laws, as do most of the consent management platforms. Or, they are implementend in a way that breaches GDPR and the ePrivacy Directive - pre-ticked boxes etc.

For context: https://techcrunch.com/2022/03/04/noyb-second-cookie-complai...

They also use deceptive design and make it too hard for a website visitor to understand what's going on under the hood.