[wccrawford]

I did non-commission sales for a while as well, and made no effort to appear more happy than I was. People appreciated my candor and knowledge, rather than being won over by my charm. I sold a lot of stuff, and there was even a time that a customer found out I wasn't in that day and decided to come back another day instead of dealing with anyone else, even knowing there were no commissions.

My proof that I did well at it was that management constantly told me I need to upsell more and tried to scare me into it, but at no point did they ever actually move to take me off the sales floor. They knew I did really well, even without their extra BS items to push.