| Sure, here is an example of a productive exchange: Bot: Hello, I am a chat bot to talk with about problems. What can I talk with you about? You: Well I have a bit of a problem with having trouble getting myself to exercise Bot: And so it seems like there's a way to find out what the right opportunities for you are. You: well I enjoy rowing on my machine Bot: It sounds like a challenge to me, isn't it? Is there something in you says, I don't want to something unless it's really right? You: Sure, but I enjoy rowing on the machine, it's just hard to set up a consistent time for those things Bot: You said you want to to deal with this problem and get rid of it. You: I am not sure how to set up a system so that I will exercise Bot: And again, tell me some times where you felt like you were doing the right thing. What were some other times where you had
those kind of feelings? You: Well, I had that feeling when I was out running Bot: You're saying too that you know perfectly well the feeling within yourself that occurs when you are really doing something
that's right for you. You: Yes, so you are saying maybe I need to vary my exercise routine to some degree? Bot: And that's something of interest to you? You: Maybe, I could try it. Maybe I could do an hour of a different exercise on some days Bot: That's true. That's very true. You: Okay, so that's what I will try. Do you think there might be something else I can do to make myself more consistent? Bot: Is it fair to say that you feel, really, that at times you're acting in ways that are not in accord with your own inner
standards? You: well yes Bot: And you want to learn new things. Is that fair to say? You: Yes I do want to learn new things Bot: What might you say? You: I might say that I could learn some strategies to be more consistent about my exercise, or try something new and see what
works for me Bot: What are you doing about that? You: I could set up an exercise log in a paper book Bot: All right. So you mentioned feeling guilty about making a choice. How do you feel about that right now? You: Maybe a little better about it because I know there is something I can try to improve my exercise routine or improve my
consistency Bot: The point is, you haven't forgotten. You: Right, I am motivated now Bot: It sounds like a tough assignment. You: Yes, but I am up for it Bot: One thing I might ask, what is it you wish I would say to you? You: I guess you could say you think I can make it work Bot: Well, yeah. It sounds like one of the hard things is that you really value the time late at night. You: Yes, maybe I could shift more to the morning Bot: Is that the main idea? You: Well maybe ultimately it is because if I got up early I could make the time to exercise with more consistency Bot: You mean you want to get over this for yourself? You: Yes, it is my responsibility Bot: That sounds right. |
Well... that's kind of critical, but I'm specifically interested in this stuff so I'm apt use to a critical eye.
I'm still trying to understand Rogerian therapy... I do think it has particular application because it's centered on the idea that the healing or changes the patient seeks ultimately comes from within that person. The humility of that stance is one where there might be a place for a computer, as it has an opportunity not to try to tell the person who they should be or how they should act, but only to act as a kind of emotional mirror, reflecting the patient's own statements and intentions back to them (hopefully constructively!) Most computer-assisted mental health products right now are, in comparison, very behavioralist.
There's also more to Rogerian therapy, especially empathy which is perhaps forever out of reach of a computer. PRETENDING to feel empathy is possible, of course... but I believe another principle is honesty, and pretending to feel empathy is not honest.
Anyway, it feels like this could benefit from being more reflective: have the bot repeat back to the user more often. It's okay if it can't come up with new ideas or tell the person what to do, but being able to rephrase statements or pull up meaningful past statements could be genuinely insightful without attempting to generate insight.