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by russellbeattie 1476 days ago
What I would like to see is an AI for reading emails. Specifically for one use case: When you get roped into a long existing email chain and now you're trying to catch up by reading bottom-up through 50 replies, each one with a full to/from/date/subject in different styles that you have to somehow ignore, while noticing one line (or word!) responses or understanding context.

Actually, it doesn't need much AI - just an intelligently written text- filtering and formatting script would do it. I've actually written simple scripts in the past that will take a long email or a bunch of them, and export them as an better formatted HTML-based Word Doc that I can read top-to-bottom and refer back to easily. But it would be awfully nice to have something built in.

I'm honestly amazed at all the email jockeys out there that deal with this daily and have no problem with it. It's been a serious problem for literally decades.

Is there an open source project that is just a library for authenticating and working with all the different email services out there? It would be nice to have a MailKit with some sort of basic SQLite based storage. Then devs could just work on the UI.

2 comments

I think there are a few options/solutions to this already - such as the product below:

https://www.spikenow.com/features/conversational-email/

Not sure if I fully understand the idea you are suggesting here. I have certainly thought quite a bit about: 1. Summarizing email 2. Extracting intents from emails

But it sounds like you are suggesting something a bit different.