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by jackewiehose 1480 days ago
> "this time let's replace both the motherboard and also the power adapter" [...]

> I want to think this is just plain bad luck, but the Lenovo support forums are full of similar problems, and two other colleagues independently confirmed the same issue

Oh no, I have to confirm this too. Had the same issue with my X1 Carbon Gen-9. They replaced the motherboard (and hopefully the power adapter). At least so far it's still working after a few months since repair.

> and I'm left with this bloody brick

Did you know you can charge (or at least power) the laptop via the other usb port, next to the power port? I was afraid to try that out by myself but their support asked me if I can do so and it worked.

2 comments

I would not blame entire global USB-C standard for issues of one manufacturer.

Ie I have company HP laptop with USB-C charging, something aluminium 'elite', tiny and quite powerful for my needs (not in same room as me now). It works like charm, and since its not mine I treat it relatively very badly (no concern for any kind of protection, travelling on vacations full of sand like right now, its laying on the floor so kids play with it, bang on it, I sometimes roll with chair over it etc).

since its a solid 65w charger it charges my laptop, my phone, wife's phone, our powerbank, our headlamps, my vaporizer, both our wireless buds, gopro, camera, and probably some other stuff. The only stuff it doesnt works on... micro-usb.

Its really magical, the simplifying life a bit when usual (annoying) trend is of growing complexity. For once, thank you EU.

> Did you know you can charge the laptop via the other usb port, next to the power port?

I knew, but would you believe: with the new motherboard, even that other USB-C port is bricked, it doesn't charge the battery either. :-( Speak of one-two punch.

Thanks for confirming the original issue. I've been a Lenovo user for 13 years, mostly trouble-free, but this nuisance is incredibly untimely. I've already put in a request for a new replacement laptop when I'm back in 3-ish weeks.