[mont]

Somewhat unrelated but Citi's software has been ... not very good from my perspective as a customer. The app is crashing/down frequently, as is the website.

Which seems pretty smelly to me from the outside.

[PascLeRasc]

It is by far the worst website I've ever had to use regularly. It's painful even when it's working.

[rwaksmunski]

When it's so bad on the front end, just imagine how awful it is on the back end.