Hacker News new | ask | show | jobs
by eastbound 1480 days ago
I do the same on the Nespresso site with the “Hey, I’m clippy, do you need help with your order?” covering the “Order” button. I systematically click on it and ask them to order by order. Then they explain how to close the chat, and I click on the next page, the chat opens, I ask them again to go away because I can’t focus while the icon is bouncing in my page.

They don’t answer me anymore.

As in: A corporate employee leaves a chat aside because it’s too annoying.

1 comments

None of those chat agents connect to a real human until the AI has figured out that you have a need to talk to a human. You're not accomplishing much, if anything.
Maybe so for the above example, but I too make a point of replying to “Can I help you with anything?” popups with an active “No” and am often connected with what passes for a real human.