[Fingel]

I'd argue its just as easy/easier to "crossgrade the OS" (whatever that means) on an android phone as a PC. Step 1: get a .zip from http://www.cyanogenmod.com/ Step 2: Place it on your SD card. Step 3: Reboot phone, hold down the power button, select "install update". Now you have an android device with the latest software, no bloatware, and a host of other awesome features.

[there]

i've never seen an android device be able to be upgraded that way, and i work on an android rom.

even on the nexus phones which are arguably the most friendly to installing a custom rom, you have to hook the phone up to a computer, install the android sdk for usb drivers and download a fastboot binary, run "fastboot oem unlock", erase all of your phone's data, then install the custom rom and set everything back up.

on nearly every other phone, the process is much more complicated involving hacks to get around a locked bootloader. i remember doing this on my mytouch 3g and the process involved 2 microsd cards, a hex editor, and a strange website where i had to type in some serial number or something from my phone and download a specially crafted binary for it to put on one of the sd cards.

[recoiledsnake]

The problem is that you're relying on a third party which does it in their free time. I am not sure they're up to the level of the Linux kernel or Firefox yet.

And installing stuff on a PC is ingrained into people's psyche, if they can't do it themselves, they get some other folks to do it for them. Upgrading phones? Not so much. My friend never updated her iPhone 4 once. She once used iTunes to transfer songs to it when she bought it and then hated iTunes and didn't listen to music on the phone enough to connect it again. I installed a bunch of apps/games on her phone that she uses/plays, but whenever I see the phone, I see updates to the apps that are never installed from the app store. The other day, 34 apps were pending install on the app store icon!

I know that's unfathomable to us geeks, but that is how much of the general populace is. They wouldn't even know what a ROM means or how to go about finding what's the best one from xda-dev or how or even why they should attempt to install it instead of just using something that "works"(well or not) for now.

[vetinari]

That's why this entire topic is a tempest in the teapot. Only us geeks and computer enthusiasts care about firmware updates. In real life, I know many people who are satisfied with their Android 1.6, 2.1 and iOS 3.x.

These people, even if they know that upgrade is available won't bother. The existing device with it's current firmware works for them, so why change it.

[WiseWeasel]

There are several significant problems with this that do impact regular people as well:

1) Developers must invest more time and money in order to support a wider range of firmware revisions, as the user base is more fractured. This leads to less app selection for users, and more buggy behavior on apps that are available. If you're an iOS developer, you can focus on just the last major firmware revision and reach 95%+ of the market, or support the last two major firmware revisions and reach 99%+ of the market, whereas on Android, you're forced to support a few more than that, and the populations stuck at each older revision are much more significant. Read the article for Android stats by revision. Here's an article with a bit more detail on the iOS side:

http://www.marco.org/2011/08/13/instapaper-ios-device-and-ve...

2) Performance and security updates are unavailable, making the user experience sub-optimal, and potentially putting users' personal information at risk.

[dman]

Are you saying manufacturers should stop supplying updates and security fixes since most people dont bother to install the updates / fixes ?

[falling]

Read the whole article. It matters for developers and for the platform. Even if users don't (know they) care.

Users are missing security fixes, developers can't use new features in new versions.