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by ldjb 1482 days ago
This reminds me of something that happened to me a couple of years ago, near the start of the pandemic and when we had recently switched from Skype for Business to Microsoft Teams.

I needed to set up a one-to-one Teams meeting with a colleague, so I hit the 'Schedule meeting' button, added my colleague as an attendee, filled in the meeting name, date and time.

I saw that Teams was asking me to select a channel. I didn't realise this was an optional field, so I just selected the General channel in my department's Teams channel. It seemed the most appropriate. And so I sent out the meeting invite, thinking it would only go to one colleague (the only one I had selected as a participant).

I realised something was wrong a few moments later when I started receiving out-of-office responses from people I didn't recognise. I checked the meeting invite in my sent folder and realised it had gone out to the entire department. Hundreds of people, including all the senior managers and even the CTO!

Turns out that when you specify a channel when creating a meeting in Teams, it also sends the meeting invite to everybody who has access to that channel which, in this case, was the entire department. There was no indication that this would happen, however.

Still, I learnt my lesson. Now I know not to select a channel when creating a Teams meeting.

1 comments

what a UX failure

if they labeled this as “Invite members of channels” this would have been avoided