[me_me_mu_mu]

Not really. At least in my experience, their customer service is great and that means a lot more to me than the occasional fake product or reviews.

I've gotten wrong/missing deliveries, account issues/mishaps (caused by me in some cases), and other issues that customer service was able to quickly and promptly resolve.

The service is so convenient for the end user. While consciously minding all the other un-cool things Amazon does, their customer service is really good.