| >Would it be right to secretly inform our customers of the situation? Am I being overly dramatic? You should just find another job. I wouldn't inform customers. I've been on the other side of this as a customer and I think you might be assuming some standard of ethics/quality at the customer side that may not exist. I'll provide an example. A few years ago I managed a Data Science team at a large public company. The division I was in had no real marketing strategy for social media. A new CMO (for the division, not the whole company) was hired who was very fixated on marketing on Facebook. So they built a social media marketing team. Over the next year or so they spent >$1.5 million in various proof-of-concepts and bake-offs with various companies to find a vendor who could "move the needle" on Facebook. IMHO the whole thing was a pile of nonsense and all but 1 vendor (who got eliminated fairly early) was full of crap. The vendor who won was the one who had a bunch of PowerPoints showing how their strategy on Facebook had great results - I think it was all BS. The social media team loved it took the charts to the CMO. The CMO took it higher up and used it to talk about how they had built the right team, how they had the right vision. Everybody was patting their own backs and probably polishing their resumes so they could say how they transformed the marketing strategy at the company. Nobody wanted the truth, they just wanted to show their bosses how great they were. 4-5 years later the whole division got a massive haircut and the marketing functions got moved back the parent company. But in those 4-5 years, if you said "This is all BS" in public you were likely to get slaughtered. Just move on. I left pretty quick after realizing nobody cared what I thought unless I agreed with all of it. |