[motoxpro]

https://www.nngroup.com/articles/how-little-do-users-read/

This is why they were advocating for "Concise Titles" instead of "Titles that are Short Enough to Read, but Long Enough to Convey Info!"

[DarylZero]

When you have 20 consecutive listings that all have the same first 80 characters, you don't even read those 80 characters.

But the listing only shows the part you don't read!

[hyperdimension]

I agree. It's so anno...

[orestis]

Well sure, if we were building something towards general audience I’d say yes, let’s bias our UI towards editorial rules that can be enforced, since incentives align.

We’re building enterprise-internal software. There’s ton of jargon that is in play that we can’t really shorten or guide. It’s insane to think that the users, experts with decades of experience in their domain, should editorialize to fit a design goal. Sometimes, the users do know best.