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by simplyinfinity 1483 days ago
User interviews are slow, unreliable compared to millions of devs submitting telemetry, and take a significant effort on both sides to conduct. Telemetry can alert of bugs, crashes, incompatibilities on certain platforms, hardware & software. You can see which extensions are most used, how often the settings are changed, which ones are most often changed, for example:

how many % of the devs change their font? To which one do they change it? can we change the default to that if say.. 80% of the devs prefer it to the other default.

They can also run a/b tests testing new features and gather info without having to poll thousands of devs about it.

1 comments

Do you really think font choice is worth spying on all your users?