[bluGill]

Because customers don't know what value dealers provide. They think direct would be better because they only see the negatives of the current situation and not the positives.

Which is really true for pretty much everyone in this argument on both sides.

[WorldMaker]

It's the lobbies that prop up the status quo because it has become very profitable, but it is easy to forget that the status quo exists in the first place as a series of compromises designed first and foremost for consumer protection against lemons.