[alkonaut]

I don't mind JIRA or DevOps or YouTrack or other complex process management tools.

Sure, you might argue that merely having the possibility of making processes complex is what makes them complex, but I think that's making the argument too easy on yourself.

Further these tools - like most huge and complex web apps, are slow, clunky, and buggy. And that obviously deserves criticism. But usually the biggest critcism of Jira is based on that it represents the whole concept of bureaucratic work of various states, transitions, bookeeping and reporting, which to us devs steals time from actual work. It's the scrum feature factory monitoring system.

But having been in such processes without the Jira and ADO type of tooling (e.g. having to message 3 different people and use 3 different home built tracking pages and 3 different emails in order to push a bug through the system), I can tell you having the tooling beats not having it.