[mtmail]

Where is the rip off? The company provides a 14 day free trial, it's all over their pricing page. https://www.copper.com/pricing The customer made a conscious decision to select an annual plan (contract) which is charged at a lower price every month.

If I sign up a mobile phone contract or gym membership and try to cancel in the first week it's not refunded either. Sucks but it's not an automatic rip off.

[icedchai]

They're charging him for a product he's not using, so all I'm saying is if they won't take care of it, complain to the credit card company. I don't care what plan he picked... he's not using it.