[codecutter]

I used to have all my domains with Gandi.net One time, they had a billing issue with me. I disputed with my credit card company and got refund. So Gandi.net locked my entire account and none of the sites worked until I paid $10 they charged for disputing "their" billing issue. Only after paying $10 ransom, my account was restored. I promptly moved ALL the domains to porkbun. I also paid for 10 year renewal for my personal website, so someone from porkbun actually called me on the phone to confirm that it was not a mistake on my part and I truly intended to renew my personal website for 10 years. I have been happy with porkbun and would recommend them. Yes, humans at porkbun do manually reply to the emails and answer the phones.

[account42]

> I also paid for 10 year renewal for my personal website, so someone from porkbun actually called me on the phone to confirm that it was not a mistake on my part and I truly intended to renew my personal website for 10 years.

That would annoy me - I should not have to bother with phone calls for something as sensible as making sure a domain I care about stays under my control for as long as possible. That is unless that was a vanity gTLD with particularly high renewal fees.