Hacker News new | ask | show | jobs
by jchw 1481 days ago
If only dealing with a bank were that easy. Maybe if you give them an easy one.

Smaller businesses definitely are more receptive and seem to take more responsibility, maybe because when you have less customers, each one is more important. That said, they also have less resources to actually rectify certain kinds of problems. So it’s not always that simple, either.