[wodenokoto]

I agree. And it goes both ways.

If you have a guy being paid $100/hour to upload some CSV files and clean their header names and rename them, it is very easy to see just how much you can save by automating that task.

When personnel are salaried, it is easier to forget that their time costs money. Double so for overtime. When salary includes OT, there is no short term reason to have your staff work efficiently. Just have them work another hour - the marginal cost is free!