[jgerrish]

Ahh, the fix the "technical support" gambit. Good PR, connects with a sizable subset of the target.

Susceptible to damage by inkjet cartridge DMCA attack.

Replace by "email support", nobody likes spam, much harder to defend. They've been softening up people with the anti-social media work, so it's palatable.

Good catch! I really am sorry if that's damaging or condescending, it's meant as a golden rule thing.