[Closi]

Eh, these people are human though. Different people care about different things, and these change based on personal experience.

Empathy is something you feel, rather than something you calculate.

[verisimi]

You don't know the human. You only know a character on TV. That character is intermediated for you by many hands. Maybe the character acts in reality as you think, or maybe they are literally acting to gain your approval. We don't know anything about the people presented to us.