[njstraub608]

> If you doubt how much computers destroy productivity, then simply visit a hospital and you can see it with your own eyes. My mom was recently in the hospital so I got to see this myself. Mistake after mistake because of bad information either put into the computer, or codes being misinterpreted.

I would argue this isn’t necessarily because of computers but a byproduct of an antiquated system and process being codified into a computer. The reason for this seems to be that there are structural inefficiencies built into our healthcare system that create a ton of added complexity that is near impossible to unwind because of legal (contractual and privacy-related) risks. For example, any attempts at improving efficiency in patient care creates potential liabilities for medical professionals. People are scared to innovate in this space, so the programs are just digital translations of an existing process. This requires a time investment to learn the “new way” of doing the same thing, and builds inherit laziness because steps are still require that should have been automated away. Medical notes are a good example of this; it’s required to be documented in an extremely specific way and of a certain length because of insurance so it just ends up being copy and pasted, free text, by the physician to meet this requirement.