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by robonerd 1489 days ago
My response to self-checkout is that it only works properly 50% of the time, and the other half I have to stand around looking befuddled before an employee waddles over to clear the error. Cashiers are evidently better at checkout than I am, and their labor is free-to-me, so self-checkout just seems like a raw deal with no upsides.
2 comments

I think you might just have a shitty grocery store... 50% is an absurd failure rate. I think the failure rate I've seen is closer to 1%, and I'm a pretty heavy self checkout user across pharmacies and grocery stores, in both sf and ny
I don't see why it has to be one way or the other. aside from whole foods JWO (which is great!), I have yet to see a single grocery store that lacks checkout lanes. if you like that service, you're in luck! it's available pretty much everywhere. but let's have self-checkout as an option too. nine times out of ten, I'll be walking out the door with my groceries while you're still waiting in line.