[briguy]

While I agree that iTunes sucks (at least in comparison to other Apple products), apparently Steve rarely pulled any punches , so this is not out of character. From most of the book quotes that I read, he appears to have said most if not all of these things to the parties involved directly and has famously voiced many of them in public before as well (re: Microsoft in particular) just not in a Blog. I think it is safe to assume that he was trying very hard to be around for the books release (even pushing up the release date) and was not trying to hide behind anything. I am not sure I agree with all his views, however I do not fault him for trying to get his real voice out there as there were certainly a lot of stories written about him that he was not able to answer directly and now there is no question about where he stood on matters.