[zenexer]

Something can be both expected and frustrating. Of course customers are going to be frustrated when prices go up, especially if there’s a lack of transparency surrounding the process.

Companies don’t care about customers’ feelings, and customers don’t care about companies’ revenue. Both sides should be able to acknowledge this and act appropriately.

Yeah, if a company pisses me off and gives me the impression they’re getting greedy, I’m going to stop paying them and raise hell. That’s the trade-off. There’s nothing wrong with me or any other customer getting frustrated: that’s how the dynamic is meant to work.