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by anurag 1488 days ago
(Render founder) Thank you for the support. You might have shared this with our support engineers already but I'd love to hear about what you missed from Heroku (email in profile). We're building Render for the very long term and every bit of feedback helps, even if we can't get to it right away.
2 comments

The bit about the unfortunate name of the product should be taken more seriously. I understand you got that sexy .com domain, and you are here for the long run, but it is currently doing a disservice. My 2c :)
Not sure I agree with this, hear me out please :-)

People who don’t know about Render won’t be googling “render” - instead they’ll be googling something else (along the lines of what render offers), and then perhaps discover render in the results.

And of course people who know about Render won’t ever need to google it, because of that “sexy .com” :-)

Edit: perhaps you meant googling about Render’s features/docs/how-tos? Granted this might be trickier!

I'm almost certain they were talking about googling docs etc as mentioned in your edit. That would definitely be my concern.
I agree with you, that's what they meant. Just like Go is referred to as golang by the community, maybe render can be referred to as rendercloud.
I'm not a power user but including the string "render.com" instead of "render" seems to help. I noticed that because I saw some youtube vid titles referring to it that way.
(Not parent) I started my migration last night. Overall, great experience! The heroku addon worked great. I was very impressed that the build succeeded and I had my site working in a very short time, with sendgrid and all that working. Only minor misstep for me was when pg_restore didn't work because by default Access Control has no entries and the migration doc didn't mention having to add one.

The much more significant issue for me is that I honestly have no real clue what to make of Jobs. In Heroku I use Scheduler to run rake tasks. And in Render there's an API Explorer (and my rake tasks fail when I attempt to run them through that) and then I'm supposed to add crons to... my repo (?), and the Jobs I create go... somewhere. I am very confused. I've read the Jobs and Cron Jobs docs like 40 times.

Good to hear you liked Render, and sorry for the confusion between Jobs and Cron Jobs (we have an open task to improve docs for both).

Heroku Scheduler = Cron Jobs on Render. Would you mind emailing me (see profile) or support@render.com with details on your Rake tasks so we can take a look?

I emailed support and Alan was super helpful. I think I'm all set (or at least close).

For me, the key was discovering that while both my native and docker builds fail, my Dockerfile.render builds (which use the heroku buildpack) magically work AND I could use that Dockerfile.render build for the Cron Job (I don't think I would have figured out that I could just plop in that Dockerfile Path in the Advanced section).

I have no experience with Docker (someone set up docker-compose stuff for us like 4 years ago as a student project, but I haven't used it). So it was a little overwhelming for me when the Render migration tool thrust Docker on me.

Still testing out some things before configuring my DNS. I'm sure in a week you'll never hear from me again (because things will just work). I enjoy how snappy the Render interface is. Maybe more of a walkthrough (with screenshots) on the cron jobs doc?

We should definitely add more tutorial/walkthrough type docs.
I haven't had any issues finding docs via Google

e.g. "render postgres" or whatever specific thing I'm looking for

It's possible my google search is now biased because I've clicked on links for render?

That's fair. The current workaround is to use the search in our docs, or add 'render.com' to Google queries. Of course, I'd love examples of frustrating searches.
I love the look of everything about Render, except its native lack of PHP support. I really don't want to have to use Docker. Do you have any ETA when that will be available?
No immediate native PHP plans, but we're actively hiring to move faster on all axes.