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by krono 1493 days ago
> At salesforce.com, inc., trust is our #1 value

Their legal pages[1] are filled to the brim with those ridiculous statements. I never understood why they'd even bother making it sound nice, especially not for B2B.

Customers won't trust the message and likely can't use them in court, and they themselves must surely know they're creating expectations that they can't guarantee to meet.

[1] https://www.salesforce.com/company/legal

1 comments

Regarding values I like to ask myself if another company would defend the opposite for smelling emptiness.
Reminds me of Jakob Nielsen's rule for writing a good "About" page. If you can insert a "not" into a sentence and get something that no other company would ever put on their own About page, the sentence is worthless.