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by unionpivo 1499 days ago
For some maybe.

But a lot of non techy users get confused very quickly. My family members, and not just older ones, are constantly having problems with app's changing things around, smart smart TV moving things around, apps changing icons etc.

I am usually their first call and I can tell you, that a lot redesigns, even when they are clearly better designs, leave a lot of users confused.

And it annoys me because not only are they usually annoyed when they call, but somehow its my problem. There is a reason why I am on backend. I don't like dealing with users.