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by lm28469 1498 days ago
> What seems to be lost in these “redesigns” is the why: why are you doing it? If there isn’t a list of benefits long enough to justify the cost and possible risk, well, that’s a problem.

I ask that to myself every single time I update my mac or pixel 3 phone.

The UX gets worse and worse every year, and just when you finally start to get used to it they decide to change things again.

I guess they need to keep internal teams busy 24/7. I've seen it in many companies, people keep throwing A/B tests, see what seem to improve the experience by negligible amount (most of the time their tests are skewed anyways so it doesn't really matter), then they spent millions and hundreds of man hours to move a few buttons and make a few lines of text bigger/smaller. When they deploy it the impact is either inexistent or negative, people get fired, new managers get hired, and they start again.