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by userbinator 1503 days ago
Tell them that Bluetooth is Bluetooth and all implementations should interoperate. Or that's how it should be, and although there's plenty of stories about it not working with specific combinations of devices, "on computers" is such a ridiculously vague excuse.

After updating Macos to Monterey

On the other hand, if I were you, I would suspect that first and go after Apple before blaming Jabra. (Maybe the latter knows that Apple broke something in its BT implementation, and this is their excuse?)

Perhaps someone with this same environment and knowledge of (or is willing to learn) the BT specs/details can try debugging the problem and determine the ultimate cause and possibly come up with a fix. I'd love to read such an article and I suspect many others on HN would too.

(I use BT devices very rarely --- and so far all the ones I did use, seemed to work OK; even the generic Chinese ones with the infamous voice prompts.)

3 comments

>> After updating Macos to Monterey

> On the other hand, if I were you, I would suspect that first and go after Apple before blaming Jabra.

This also seems odd to me. I'm still on Big Sur, my Jabra Elite 65t (different model than OP) are working perfectly fine.

> Bluetooth is Bluetooth and all implementations should interoperate

Just like USB-C is USB-C I guess. ;)

USB3 is USB3, usb-c is only a connector. If a device advertised being compatible with USB3 you'd expect all of USB3 to work and it always has in my experience. Alt modes and thunderbolt are something else which is usually advertised. If a laptop advertised thunderbolt and didn't have that, you'd be right to complain.
I'm not aware of any features of BT which are tied to the host being "a computer" or not, however.
Yeah, but that’s a less clear argument to make than “everything Bluetooth should always be interoperable”. Since Bluetooth isn’t universally interoperable (e.g. depending on the supported Bluetooth profiles), it’s not a priori clear that “doesn’t work with PC audio” may not be a reasonable technical restriction. Of course we know it isn’t in this case, but it’s not as simple as “it says ‘Bluetooth’ so it should work”.
I'm wondering if they could technically lose their ability to display or market their devices as bluetooth-compatible if they don't follow the specs.