[gotrythis]

I have the Elite 85h, and it has the same problem, as well as about a dozen other problems when you connect it to a computer. Same response. But the sales letter for the product makes it clear that they do support computers.

My last email to Jabra was ignored:

The message that computers are not supported devices on the Jabra Elite 85h was a very upsetting response to receive, so I didn't respond for quite a while. It's quite frustrating to hear that expensive bluetooth headphones designed to connect to 8 devices are not meant to work with computers. If that were the case, I would expect the Jabra site to say that computers are not supported in BIG letters, as I imagine a lot of people, like me, would expect their computer to be one of those 8 devices.

However, this statement about computers not being supported cannot be true. On the Jabra site for this product, it says: "no need to plug your headphones into your computer." It also has a picture of the product beside a Macbook. I've included screen shots of the product page that show these two points that clearly indicate computers are supported. I've heard this issue of the Elite 85h not being compatible with computers before from Jabra support, but it seems so implausible that Jabra would make bluetooth headphones that don't support computers, and equally implausible that they would mislead people into buying them on their site by suggesting that computers are supported if they are not.

I'm still hoping to get solutions to all the problems I'm having connecting my Jabra Elite 85h to my MacBook Air. Currently it's unusable and I'm going to have to buy another headset to replace them, which is much more wasteful than I would like.

[jjeaff]

I use my Jabra headphones to connect to all 8 of my cell phones. I'm sure that is the use case they were built for.

[Titan2189]

Aaand now you're on the watch list

[arthurcolle]

Good heavens, why on earth do you have 8 cell phones??? I hate life with just 1

[birdyrooster]

8 different cell phones?

[kochikame]

I'm pretty sure it's just a joke

[birdyrooster]

I was making a very obscure reference to Office Space, oops.

[fire]

> However, this statement about computers not being supported cannot be true. On the Jabra site for this product, it says: "no need to plug your headphones into your computer." It also has a picture of the product beside a Macbook. I've included screen shots of the product page that show these two points that clearly indicate computers are supported. I've heard this issue of the Elite 85h not being compatible with computers before from Jabra support, but it seems so implausible that Jabra would make bluetooth headphones that don't support computers, and equally implausible that they would mislead people into buying them on their site by suggesting that computers are supported if they are not.

Yeah, like... this is exactly how you get yourself sued, so if that's what they're hoping for...?

[nicce]

Well, computer is a wide term. My Jabras work well on Linux with custom bluetooth profile. It took some tinkering, and getting good quality for both mic and speakers was achievable. But they should not advertise like this…

[rmellow]

I also have the 85h and I managed to find an unofficial solution:

The Jabra Link 370 usb dongle. The headphones will then pair with the Jabra software on PC.

That said, I haven't had issues pairing the 85h with a MacBook Pro without the dongle.

And finally, it's ridiculous that Jabra doesn't support this or any other solution.

[gotrythis]

Thanks.

Unfortunately, that's $94 CAD on Amazon, and more money to Jabra to get these headsets to work as advertised. I'm going to save my pennies and get the new Sony WH-1000XM5.

[gotrythis]

Also, I had no trouble with pairing the 85h with a MacBook, until I did. For example, it doesn't work with Zoom, but works for other things. And, it kept making my MacBook forget it has internal speakers. I documented and submitted about a dozen problems.