[jstummbillig]

If you have rarely worked with average people in any non-tech-producing-but-software-using sector, I can see how this might be confusing.

If you have, the answer becomes crystal clear, very quickly: A staggering amount of information gets passed around by people copying random websites into word documents and just needing them to make visual sense without additional effort, because if that was not the case productivity would absolutely plummet, over people fighting to format documents back into readability (or maybe they would just go right back to screenshotting or gasp prints).