[sph]

They want the red font more often than they just want the text, and don't get annoyed when their email now is all in red Impact font?

These oft-mentioned mythical users that have opposite expectations from their computer than us are a bit like the Sasquatch. Some say they've seen them, but I still don't believe it. :-)

[ineedasername]

Hardly sasquatch. It's extremely common where I work. Your experience simply isn't representative of the population.

Also these days clients don't have much of a problem handling things. I don't know exactly when, but at some point I went from not being able to paste excel into an email without it being unusably messy to having it paste nearly perfectly on formatting.

[xcambar]

My family. Their friends.

A data point is not a statistic but that's quite a data point for me :D

[xcambar]

In all seriousness, I've worked for many years for a company that had as a feature to help clients build knowledge bases. Most of it was done by copy/pasting Word documents into a web page.

Keeping formatting was our #1 requested feature and most demanding task.

So yeah, people want that and companies are built on those jot-so-mythical users and their truly-not-mythical money.

[eoghann]

I work with them every day and it's a real struggle :'-)

"Can you show me how to make a chart in Excel again?"