[kcexn]

The choice to provide support seems to be on an app by app basis. I get support for YT Premium, Google Pay, My Pixel, and all of my Google Home products. But I can't get support for Google Chrome for example.

The support I do get is excellent. I don't think I've ever been in a chat queue for longer than 5 minutes. And often they can resolve my problem.

Anything involving a warranty or out of warranty repair those has been painful for me because of third party repairers.