[bogomipz]

I'm curious how much time you estimate you have spent dealing with customer service per year or per month in those two years. That would be an interesting statistic given that you've been full time for two years.

It's not uncommon to burn the better part of an hour with cable customer service calls with an airline or cable company. And it's hard to quantify them solely in terms of time as I think most people would rate those two businesses' customer service at the bottom of the heap in terms of experience.