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by Dave3of5 1500 days ago
I'm actually really interesting in this. What are the top 3 things you could change in slack / teams that would make you switch. I'll go first:

* Notifications settings are annoying I'm either swamped with notifications or miss them. I want to be able to switch of notifications for short periods

* I want to group discussions about certain things. I.e. if we are discussing a JIRA issue I can select the message and group them into something that I can attach to the issue we are discussing

* Too many private chats - I'd like to ban private chats as I find there's some great info in these which are often not shared to the group

1 comments

Notifications need to be more intelligent — if Mary rarely posts in a channel (or joined the channel just to post) it might be worth more attention than John who keeps pressing enter mid stream of consciousness.

If you've a long running channel like a "developers channel" it probably has some bot integrations — "the last PR failed linting". It should be possible to mute these without muting the whole channel.

A lot of problems come down to company culture though. I think the hard work of fostering good practices is something outside of a tool's remit.

Maybe it should be a point on people's annual review if you want to get people to use it as less of a rubbish bin. "Sorry Peter, you won't get a pay rise this year as you sent an at-channel message to the team every day in Feb even when we told you that was really disruptive"(!) Most places don't care about these efficiencies enough though (yet). E.g. if people were as wasteful with company expense accounts as they are with other people's attention it would definitely get sorted out.

Yeah a lot of orgs and employees are pretty toxic and Slack and teams makes it very easy to be like that. I wonder if there is a tech solution to this or if it's something that has to be handled outside of the tool.