| I think Twist is the right answer. It's basically a forum, which is nice because: - people have to write "real messages", with a beginning, middle, and end. Subject line. - Doesn't suffer from e-mail's "I wasn't on the original to/cc" problem where information is completely silo'd by default - Messages by default need to be categorized and a bit organized. Less of a firehose E-mail gets a lot of shit, but from my experience the biggest issue is just the transmission issue. Forums/stuff like Twist solve this nicely, in my opinion. I think Twist is totally undersold as the future. If only they would put custom emoji (this is, I swear, a blocker for moving to it at $JOB. In a full/mostly remote world, we want ways of expressing at least a bit of company culture!) Really you want a mix of tools, of course. You want stuff for synchronous discussions, you want recorded minutes/"serious discussions", you want a place where you write up big documentation (Confluence/xWiki etc).... there's not gonna be a single tool that solves it all. And if you have shitty communication culture, all tools are going to be miserable. But there are interesting tools that go beyond "messaging" out there! |