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by synicalx 1500 days ago
One thing I think Teams does well in this space, and where I feel Slack falls short, is the organisation of channels.

With Teams you can put people in... well teams, and each team has channels and other data associated with it. This hierarchy makes it easy for people to keep a multitude of channels and data organised without actually having to do it themselves.

Another thing I have to (begrudgingly) concede to Teams is that it's essentially "free" and from the perspective of an exec it does the same thing as Slack + has better video conferencing. Even simple things like meeting with 3rd parties is very easy to do on Teams - just send an invite. Whether or not the A/V actually works during the call or peoples PC's don't run out of memory mid-meeting is another matter, but on paper it looks good.

3 comments

Teams also has the BEST accessibility (at least for live captioning).

I have not used Google Meet or anything, but I'm constantly surprised by the level of sophistication from Teams live captioning and transcripts. You can be watching it "type" in real time. It'll write the wrong word, but several seconds later (as the person has added more context) you see the word, or even sentence completely change to be more on point! It's wonderful.

I hope they continue to improve that. '

Google meet has a very similar feature. The missing piece is it seems to only work during the meeting when obviously it'd be great to get a downloadable and searchable transcript afterwards.
They announced this is coming later this year, today.
Teams makes it hard to form opinions about its potential good ideas because the totality of the user experience is so abysmal, a bit like it's hard to appreciate a details of craftmanship of a torture device from the victim POV.
Teams gets really confusing with its channel based "click here to start a new thread which will bury all other existing conversations".

Not sure why, but I find it to be the worst way of communicating anything.