[hellotomyrars]

This reflects my experience as well. Same with Paypal. As a buyer when I have had issues, those issues have all been resolved to my satisfaction after going through the dispute process.

I dislike Paypal as a company and they do a lot of shitty things but the benefit to me using their services is tangible.

Honestly even sites like Aliexpress and Banggood have always resolved issues to my satisfaction once a dispute has been filed.