[dawnerd]

Chargebacks can only be contested by the merchant if they have enough evidence you talk your bank into reversing.

[thewebcount]

For what it’s worth, I have successfully reversed a chargeback. I had a customer who ordered a downloadable product then did a chargeback. I presented evidence that they clicked the unique link for their download and the email exchange we had about the product. That seemed sufficient to satisfy the card processor.

[Aeolun]

This can happen. We won a lot of chargebacks as a seller, but it’s a huge hassle that you really don’t want to deal with.